Frequently Asked Questions
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My creating and shipping time is currently 1β2 business days from the time I receive your order, usually within 24 hours. Thank you sooo much for your patience! π©·
Orders are shipped via USPS Ground Advantage or Priority Mail, and those shipping options can be selected during checkout. If you would like UPS shipping instead, please send me a message and I'll be happy to create a custom listing with UPS shipping options for you.
After I drop your package off at the post office, I will send you a note to let you know it is in the mail and on its way. I will also provide your tracking information and estimated delivery date. I keep an eye on the tracking of every order until it arrives safely at its destination. If it looks like the postal service is experiencing delays, I'll do my best to keep you updated along the way.ππͺ
If you need your order by a specific date, please send me a message before purchasing and I'll be happy to let you know if I can accommodate your request.
π©· Please provide a complete and accurate shipping address, including your last name, to help ensure your order arrives safe and sound. All orders are shipped with tracking and delivery confirmation.
At this time, I ship within the United States, including Puerto Rico.
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"I want you to be completely happy with your purchase. If there are any problems with your order, please contact me right away. I will do my very best to make it right, including exchanging it, or returning it for a refund.
Please return the item in its original condition and securely packaged so the crystals and pearls remain fully protected on their journey back. Returns are accepted within 14 days of delivery confirmation.
(If your item arrives damaged, please notify me immediately so I can provide a prepaid shipping label for a full refund.)"
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My name is Debra and I am the artist designing and creating these beautiful Crystal Angel Rear View Mirror Charms, Suncatchers, Something Blue Wedding Accessories and more! I create them with lots of love and hope you will enjoy them ~
π My very special wish is that my crystal angel creations will help bring comfort, love and joy to those who purchase them or receive them as a gift.
I use Swarovski Crystal and Pearls along with Asfour Egyptian Crystals in all of my designs.
CUSTOM ORDERS ~ I am always happy to create a custom design just for you. Send me a note through my [Get in Touch Page ]with your ideas, and I will get back to you as soon as I can. β¨
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Always feel free to contact me using the contact form here on the website. I will respond as soon as I canβ¦.I am here working almost every day, so I should see your message fairly soon after you send it. π
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Custom design requests are always welcome. π©·
If you have a special idea in mind, would like different colors, or are looking for a meaningful gift for a loved one, please feel free to contact me. I will be happy to work with you to create something special and unique just for you.
The best way to discuss a custom design is through the contact form on my Get in Touch page. I will get back to you as soon as I can and let you know what options are available.